We all play a part in maintaining a clean and pleasant environment. When it comes to the removal of bulk waste left outside, here's how we address it:
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Fly-Tipping: Leaving bulky items outside on the road or estate with no intention of removing them is considered fly-tipping, which is illegal. We urge everyone to respect our community and refrain from engaging in this activity.
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Cleaning and Gardening Contractors: Our reliable cleaning and gardening contractors are responsible for removing bulk waste from our schemes and estates. This service is covered by the service charge paid by residents. By working together to reduce costs and reporting any instances of illegal fly-tipping, we can keep our environment clean and minimize expenses. It's important to note that this service does not replace your general waste collection provided by the local authority.
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Local Authority Removal Services: If you have large unwanted items that need to be removed from your home, such as household appliances or furniture, we recommend contacting your local authority. They can provide information on the removal services available to residents. Depending on your area, these services may be free or subject to a small fee. For specific details, please refer to your local authority's website.
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Regular Collection Arrangements: On larger estates where bulk waste collection is a regular occurrence, we request our supplier to make weekly collections during peak times, such as after the weekend. For smaller estates and schemes, we coordinate with our contractor to schedule the collection during their next visit.
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Health and Safety Concerns: If you come across a health and safety risk, such as a fridge with the door still attached or a large item in danger of falling, please inform us immediately by calling us at 0300 373 3000. We prioritize the well-being of our community and will take swift action to address any potential hazards.
Please note that customers found responsible for leaving bulk rubbish will be issued a Fixed Penalty Notice in collaboration with the Local Authority.
Together, we can create a cleaner and safer environment for everyone to enjoy.