Cookie Policy

This website uses cookies so that we can provide you with the best user experience.

Without some of these cookies, the website simply would not work. Other cookies perform functions like recognising you each time you visit the site or helping us to understand which parts of the site you find most interesting and useful.

What are cookies?

Cookies are small text files that we  place on your computer when you visit our website.  We do this to ensure we can remember your preferences so that we can improve your experience when you use our site. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may also use trusted third-party cookies that track this information on our behalf.

You can choose to consent to enabling these cookies or reject enabling them. You can also choose to have your computer warn you each time a cookie is being sent, or even turn off all cookies completely. This can be done through your browser settings. Since browsers differ, you will need to look at your browser’s Help Menu to learn the correct way to modify your cookies.  Please be aware that if you do choose to disable cookies, you may not be able to benefit from the full functionality of our website.

Cookies used on this website

Required Cookies: Necessary cookies that are designed to ensure that your visit to the website is as smooth as possible. They enable basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.

  • ARRAffinity: Added automatically by Azure websites and ensures that requests are load balanced between different sites. Doesn't store any of user information.
  • ASP.Net Session Id: Used to maintain the session of a logged in user to avoid repeated sign-in. The cookie isn't persistent and is deleted after session closes.
  • ContextLanguageCode: Stores the default language of the user accessing portal within a session and across webpages. The cookie is deleted after session closes.
  • .AspNet.ApplicationCookie: Used to identify user sessions. A user session starts when a user browses portal for the first time. And ends when the session is closed. Authentication site settings can be used to change session expiry time span.
  • __RequestVerificationToken: Used by the antiforgery system.
  • adxPreviewUnpublishedEntities: Holds preview ON/OFF mode used in classic CMS system for portal administrators.
  • adx-notification: Used in entity form actions to store alert message to be shown on redirection.
  • timezoneCode: Holds the timezonecode field value of CRM timezonedefinition entity for the current timezone.
  • timezoneoffset: Holds the timezone difference between UTC and Local browser time.
  • isDSTSupport: Indicates whether a specified date and time falls in the range of daylight saving time.
  • isDSTObserved: Stores a value to indicate if the current moment is in daylight saving time.
  • nhCookieConsent: Informs the browser whether the user has dismissed the ‘Cookie Policy’ pop-up

Statistics: Helps us to understand how visitors interact with the website by collecting and reporting information anonymously.

  • Dynamics 365 Portal Analytics: Critical service cookie to analyze service usage anonymously and aggregated for statistical purpose.
  • Google Tag Manager (GTM): Used to track analytics and traffic related to events on the website
  • Google Analytics: Tracking analytics service provided by Google inc. that helps us assess how users are using our website when cookies are enabled. This allows us to improve the website experience for users and also measure the effectiveness of any website advertising campaigns. We can also use these cookies to serve relevant advertisements to people who have interacted with specific sections of the site, or to exclude those audiences from advertising. These cookies give us insights into how the different sections of the website are used and how users interact with the website. The information collected is anonymous and statistical.
  • ai_user: Used by Microsoft Application Insights software to collect statistical usage and telemetry information. The cookie stores a unique identifier to recognise users on returning visits over time.
  • ai_session: Used by Microsoft Application Insights software to collect statistical usage and telemetry information. This cookie preserves users states across page requests.

Managing cookies

There are ways you can control and manage cookies on your device. Please remember that any settings you change will not just affect the cookies we use. These changes will apply to all websites you visit (unless you choose to block cookies from particular sites).

Managing cookies in your browser

Most browsers will allow you to choose the level of privacy settings you want. You can block all cookies, accept all cookies or pick a setting somewhere in between. This range lets you control your cookie settings, so you can:

  • See what cookies you've got and delete them on an individual basis
  • Block third party cookies
  • Block cookies from particular sites
  • Block all cookies from being set
  • Delete all cookies when you close your browser

Deleting cookies means that any preference settings you have made on a website will be lost. If you’ve set your preferences to opt out of cookies, this setting will be lost too, as that information is stored in a cookie.

If you want to reduce your cookie settings at any time – for example, if you accept all cookies, but later decide you don’t want a certain type of cookie – you’ll need to use your browser settings to remove any third party cookies dropped on your previous visit.

Find out how to manage your cookies using the most popular browsers below.

Internet Explorer https://support.microsoft.com/en-us/help/17442/windows-internet-explorer-delete-manage-cookies

Firefox https://support.mozilla.org/en-US/kb/cookies-information-websites-store-on-your-computer?%20

Google Chrome https://support.google.com/chrome/answer/95647?hl=en

Safari https://support.apple.com/en-gb/guide/safari/sfri11471/mac

Microsoft Edge https://support.microsoft.com/en-gb/help/4468242/microsoft-edge-browsing-data-and-privacy-microsoft-privacy