× Final 2024/25 service charge accounts for London and East customers on variable charges are delayed due to a technical issue. Our finance team is working to resolve this and will issue statements once checks are complete. Please continue payments as usual. For concerns,
contact us and we’ll review your account once reconciliations are done.
× Our London and East phone lines will be closed for essential upgrades on Wednesday 27 May at 6pm until 8.30pm. Please use
our alternative contact options during this time, or check our website again after 6pm on 27 May, where we will share a temporary phone number for London and East customers to use to report emergency repairs.
× Our London and East phone lines are currently closed until Wednesday 27 May 8:30 pm for essential upgrades. To report emergency repairs in London and East, please use the temporary Out Of Hours number: 0160 375 6199. For non-emergency repairs or enquiries,
our alternative contact options during this time.
