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× Final 2024/25 service charge accounts for London and East customers on variable charges are delayed due to a technical issue. Our finance team is working to resolve this and will issue statements once checks are complete. Please continue payments as usual. For concerns, contact us and we’ll review your account once reconciliations are done.

Manage your home online

Our online account for SNG customers in London and the East of England, and SW9 tenants where you can safely and securely contact us, check your account balance, raise a service request or even just find out information about your home. If you live in the South or South West of England, please use our online account for customer in the South and West.

How to register your account