If you would like to order additional or replacement fobs for your building you will need to contact our Customer Service Team on 0300 373 3000. Our customer service advisors will let you know the cost of a new fob and who issues them. Depending on where you live, they may be issued by one of our managing agents or one of the third party companies we use. The majority of the building fobs are £15 each and the remote access car park fobs are £50.
You can pay for your fobs with a debit card. You can then choose to collect them from our office or pay for them to be posted to your home via recorded delivery. If you choose to receive your fob by recorded delivery, you will be charged an additional £4 for this service.
If you live in a rented property owned by Network Homes, then only the primary tenant (as listed on the tenancy agreement) can order and pay for fobs on behalf of their household.
If you own the property and sublet it to a tenant, then only you as the leaseholder can order and pay for fobs for household members or sub tenants.