When requesting CCTV footage from Network Homes, it's important to understand that there are legally valid reasons for us to refuse your request. One obvious ground for refusal would be if releasing the footage could jeopardize an ongoing criminal investigation. We prioritize the safety and integrity of legal proceedings. 

Additionally, if the CCTV images contain visuals of other individuals, we cannot provide you with those images without their consent. Respecting the privacy rights of all individuals involved is of utmost importance to us. Therefore, only the police or relevant statutory authorities have the authority to request such footage, as they are equipped to handle matters of privacy and legal compliance. 

At Network Homes, each request for CCTV footage is assessed on a case-by-case basis. We carefully consider the circumstances and legal implications before making a decision.