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Anti-social behaviour (ASB) is anything that causes alarm, distress or disturbance to others. It can cover a range of issues – from serious violence and harassment to noisy dogs.

Examples of ASB include: 

•    Shouting, screaming, swearing, drunkenness, making indecent or offensive gestures
•    Using or dealing drugs
•    Harassment and hate crime
•    Domestic abuse
•    Environmental nuisance including litter
•    Abandoned vehicles and frequently carrying out major repairs to vehicles
•    Pets/animal nuisance including aggression and barking or fouling in communal areas
•    Graffiti and vandalism
•    Excessive or persistent noise e.g. loud music or TV.

If you encounter ASB, it’s often quicker to try to tackle the problem yourself before reporting it to us. Here are some steps you can take:

•    Ask yourself if you are being reasonable
•    Calmly go to the person causing the nuisance and explain the problems you are experiencing
•    Don’t shout or be abusive as it can be very difficult to move forwards from this
•    Do not retaliate as it could result in complaints being made against you
•    Keep a record of all incidents of anti-social behaviour, including dates, times, details of anyone involved and what happened. You can download an incident log from our website www.networkhomes.org.uk/asb/
•    If you don’t feel confident to approach the person face to face, try writing a polite note explaining what the problems are and post this through their door. This could also be done anonymously or as a group, e.g. writing "a few of us are a bit concerned..."

If this doesn’t work or you feel threatened or vulnerable approaching your neighbour, you can report it to us using the My Reports> Report ASB and we will investigate. 

Not everything can be classed as ASB. For instance won’t investigate things such as:

•    Neighbour disputes – if you have problems with your neighbour then we expect you to try and resolve these in the first instance.
•    Children playing in the street
•    Poor sound insulation. This can be a problem in many homes where you can hear normal living noises from your neighbours like doors closing, footsteps, talking, toilet flushing, washing machines, babies crying or children playing. 
•    Cooking smells or smoking in own home
•    Staring or looking at someone
•    Any derogatory comments on social media
•    Pets straying across garden areas
•    Low level music during the day or one off noise nuisance such as a party

Many people associate anti-social behaviour with groups of young people hanging around. There’s nothing wrong with a group of friends hanging out on the street socialising, as long as they’re not using drugs, making loud noise, harassing people or being abusive. You should call the police if you encounter problems with groups of people on the streets.

If you witness a crime or serious incident you should call the Police on 999. Things like:
•    Prostitution 
•    Drug dealers 
•    Vehicle misuse such as revving car engines, racing, wheel spinning and beeping 
•    Groups of people loitering behaving in an intimidating or threatening manner.

For non urgent reports contact the Police on their website or dial 101.
 

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