You can raise non-emergency repairs through your My Network Homes account. Non-emergency repairs are repairs that do not pose a danger to anyone's health and are not urgent but still require attention. Examples of non-emergency repairs include issues with doors, floors, windows, general joinery, plasterwork, minor plumbing, easing doors and windows, blocked gutters, tiling, kitchen fittings, and defective flooring.
When you report a non-emergency repair through your My Network Homes account, we will work with you to schedule an appointment. Our aim is to find a suitable time that accommodates your schedule, ensuring a convenient and hassle-free experience. We understand the importance of prompt service and strive to address your repair needs as efficiently as possible.
To report a non-emergency repair, log in to your My Network Homes account and select the option for 'Repairs' on the homepage. This will take you to the repairs section where you can report a repair.