Discovering the smell of gas in your home can be alarming, but it's crucial to prioritise your safety and take immediate action. Follow these step-by-step instructions if you detect the smell of gas:
- Turn off the gas meter: Locate your gas meter and switch it off immediately. This step helps to isolate the gas supply and minimize the potential risk.
- Contact Cadent: Without delay, call Cadent, the gas emergency service, at 0800 111 999. Inform them about the gas smell and provide them with the necessary details. They are equipped to handle gas emergencies promptly and will guide you further.
- Ensure precautions: Take the following precautions to ensure your safety and the safety of others:
- Turn off gas appliances: Shut off all gas appliances within your property. This helps to prevent any potential ignition sources.
- Ventilate the area: Open all doors and windows to allow fresh air to circulate and disperse the gas.
- Turn off gas at the meter: Make sure the gas supply is completely turned off at the meter. This adds an extra layer of safety.
- Avoid flames and matches: Refrain from using matches or any other sources of open flames, as they can ignite the gas.
- Electrical switches and appliances: Do not use any electrical switches, appliances, or door entry systems, as they can generate sparks and pose a risk.
- Inform us: After reporting the incident to Cadent and ensuring your safety, please contact us at 0300 373 3000 to inform us of the situation.
Remember, your safety is paramount. Taking these immediate steps will help mitigate any potential risks associated with a gas leak. It is essential to follow these instructions carefully until a qualified professional assesses the situation and resolves the issue.