Knowing how to turn off the stop cock or isolator valve can be useful in situations where you need to isolate the water supply to a specific item or in case of a leak. Follow these steps to effectively turn off the water:
- Isolator valve for sinks, basins, and toilets
Locate the valve - Most sinks, basins, and toilets have a small metal valve that can isolate the water supply to that specific item.
- Follow the pipe: Trace the pipe back from the bath, basin, sink, or toilet until you find the isolator valve.
- Use a flat head screwdriver: Once you locate the isolator valve, you should see a slot where a flat-headed screwdriver can fit.
- Turn the valve: Using a flat-headed screwdriver, turn the valve 1/4 turn to a vertical position. This action will stop the water supply to the affected tap or toilet while still allowing water usage in the rest of the house.
- Finding the stop cock
Check under the sink or in kitchen cupboards - If you don't have an isolator valve or need to turn off the water supply to the entire property, you will need to locate the stop cock.
- Look under the sink or in a kitchen cupboard: The stop cock is commonly found in these areas.
- Turn Off the Stop Cock: Once you find the stop cock, turn it off completely. This will result in no water supply throughout your property.
Important note: If you have turned off the stop cock, it is essential to contact us immediately at 0300 373 3000 to report the situation.
Remember, understanding how to turn off the stop cock or isolator valve can help manage water-related issues effectively. If you encounter difficulties or have any concerns, don't hesitate to seek professional assistance.