Vandalism refers to the intentional destruction or damage caused to a property. If you experience vandalism and your property has been affected, it is important to take the following steps:
- Contact the Police: Immediately report the vandalism to the police by dialling the appropriate non-emergency number. The police will assist you in documenting the incident and provide you with a CAD (Crime Reference) number. Make sure to note down this number for future reference.
- Reporting repairs: Once you have obtained the CAD number from the police, please report the necessary repairs to us. You can contact us at 0300 373 3000. If the repair is classified as an emergency, such as a broken window or front/back door, please notify us without delay.
Providing us with the CAD number ensures that we have the essential information related to the incident and can process your repair request promptly.
We understand the distress caused by acts of vandalism, and we are committed to addressing and rectifying the damage as quickly as possible. By reporting the incident to the police and promptly notifying us, we can work together to restore your property.